If you need to upload an image to us that is larger than 5MB you should upload it to us via our FTP site.

Please follow our instructions below for uploading to our client FTP:

1. You will need to set up an FTP account with YOUR NAME (This is done at no charge)

2. To set up an account you will first need to email us a username and password that you would like to use to access the FTP site. Please email your request to fromex1@sbcglobal.net

3. We will establish your account and send you an email notification when it is ready to use.. This is generally done within 24 hours.

4. You will need a seperate FTP program to transfer files. If you are a MAC user, you can download one at www.fetchsoftworks.com. If you are a PC user, you can download one at www.internet-soft.com/ftpcomm.htm. There are several other programs available on various freeware sites.

5. Our FTP web address is ftp://fromexphotosystems.com. If link does not work, you may need to hit "Refresh". Once your account is setup, you may go here and log in. Once in the site, you can add, copy, or delete any of your files or folders. If you are leaving a large order, please organize your files into seperate folders by print size. See our File Setup Guide.

6. After you have uploaded your file(s) you will need to then send us an email with instructions on what to do with your images. You may email these instructions to fromex1@sbcglobal.net.

7. If you have any questions, please feel free to contact us at (918-610-8841).